Took our camera in here to have them look at it to see if it was broke. They were so helpful and knowledgeable, plus she took the time to clean our sensor. Great place with great people!
Although she lied to me and took a total of 2 months to order my item, I will say I am satisfied that she was willing to order a product for me that wasn't an item they carry in the store. Regardless, I was not impressed with the new owner and will go elsewhere for cameras.
Lots of gear, for both experts and casuals. Well informed staff.
Horrible customer service.
Attempt #2: "Closed today for personal reasons"
Attempt #1: Closed on Wednesday. Google listing needs to be updated.
So much for shopping locally.
Long story short, I had to contact them approximately 6 times in order to get any information on the product being ordered for me. The owner gave me the run around many times and lead me to believe she was lying to me many times. It wasn't a harmful however it is horrible customer service and sneaky.
I came into Bob's looking for a fun film camera, and left with a classic Nikon D1 instead! Sales staff was particularly helpful, the shop is small but clean and bright and the selection is good. I shoot 35mm film, and they're one of the only places that processes anymore. Shame really, but the way of the world. Needless to say; you should check 'em out first before you visit a big box store.
Bob S Camera Video is a US Electronics Store based in Barre, New Hampshire. Bob S Camera Video is located at 86 N Main St, Barre, VT 05641, USA.
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