Slow, rude pharmacist. Every time we call in our childs meds they tell us 2 hours, when we show up 3 hours later the meds haven't been filled, the paperwork hasn't been done and nobody knows who answered the phone, then told "that's the way it goes". As I stand here I see 3 pharmacist standing there joking around, the phone ringing and 5 customers waiting. I have never seen anything like this before in my life, maybe try a little harder, maybe have a little pride in your work. If there was a way to give a half star I would.
The people at the pharmacy are helpful and friendly. They have a lot of books by local authors.
Where to begin. The store itself is fantastic. Never had a problem and staff are friendly. The pharmacy however, thats another story. Linda. Avoid Linda. She is the most disrespectful and rude customer service rep in a pharmacy that I have ever had the dishonor of dealing with! She was discriminating due to my insurance provider. God forbid people have Medicaid. Made me come in from the drive through so it didn’t hold up customers which still ended up holdong up the ones inside. She then copped an attitude with a snide tone when I confronted her poor service skills. Took her sweet time. It shouldn’t take an hour to reimburse me cash for a prior transaction on medication. Started inquiring about my involvement with the gentleman I was handling business for. Happens to be that he is my fiancé. It also happens to be that he is on my insurance plan as part of my household. Snidly states she needs his permission as I repeat yet again we called in advance and he gave it to her prior. Low and behold its written on the script bag. Continues with the attitude and disrespectful dimeaner until I demand to speak with Steven, her boss on Monday. The nice lady at the customer service entrance in front took my information and will address him for me as well on Sunday. She said this woman is rude and disrespectful to everyone she has encountered and it isn’t the first complaint she has heard. I look forward to speaking to him. Some people shouldn’t work in customer service!
Best drug store
If you need a pharmacy, choose rite aid!
Pharmacy hours are not the same as the store. It would be helpful to have it on the website and the door.
Kinney Drugs Store is a US Pharmacy based in Barre, New Hampshire. Kinney Drugs Store is located at 800 US-302, Barre, VT 05641, USA.
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